You’ll receive your renewal documents from us 21 days before your policy expiry date. Your policy will automatically renew, unless you tell us otherwise at least 4 days before your renewal date. You will also need to let us know at least 4 days before the renewal date if you want to make any changes to the renewal. If you’ve opted out from auto-renewal and don’t wish to renew, you don’t need to do anything.
Your renewal payment will be taken from your account 3 days before the renewal date, if you’re paying annually, and on the renewal date or within 10 days if you’re paying monthly. Should this payment fail or we have any difficulties in collecting your premium, we’ll contact you on the email address you have given us.