The new price of your premium is based on the information you have provided, including your car, age, occupation, driving experience and where you live. When details about you or your car change, they alter our rating factors and therefore can result in an increase or decrease in premium price. It may be possible to reduce the price of your annual premium by increasing your voluntary excess. If you would like to do this, or require more information, please call Customer Service on 0330 022 0200.