1. Stop and check that everyone’s OK – call emergency services if needed.
  2. Take details from everyone involved including passengers and witnesses, if it’s safe to do so – names, addresses, phone numbers and car registration.
  3. Note down the location and take photos if possible.
  4. Call us as soon as you can and we’ll help you through your claim.

To make a claim, please call us on 0330 022 0123 as soon as possible after the incident, and we will guide you through the process. Please save this number on your phone.