If your car is stolen, you need to contact the police, report the theft and obtain a crime report number. You should then call our Claims line on 0330 022 0123. They will then record the crime number and verify your details. The agent will then contact G4S (Group 4 Security), who will instigate vehicle tracking and will contact a dedicated police department directly. The contact centre will regularly update pursuing police vehicles on the location of the stolen vehicle.