Help Tag: The box

Where in my car is the box fitted?

This depends on the make and model of your car. In all cases the black box will be out of sight, will not affect the electrics in your car, and will take under an hour to install.

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What should I do about the box if I change car?

If you insure your new car with drive like a girl, we will simply fit a new black box to your new car. The black box in the previous car will be switched off so no data is transmitted. It will only be removed if either you or the new owner specifically requests it.

Please note: if your policy or renewal start date is on or after 15/09/14, there is a £90 fee if you change your car. Fees will be subject to Insurance Premium Tax where applicable.

If I cancel my policy, do you have to remove the black box from my car?

No – as the black box is small, fitted out of sight and independent of all other car systems there really is no need to remove it.  In fact if either you or a future owner wanted to insure with us again we could switch the black box back on remotely.  We will of course remove it if you wish, but the moment you cancel your policy we switch off all transmissions anyway.

What happens if the black box is tampered with?

This will be automatically identified and then investigated. The policy may be cancelled if the black box is removed without our agreement or is tampered with, including any attempt to tamper with it.

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What if the black box is damaged in an accident?

We will attempt to repair the black box remotely but if this is not possible we will arrange for a replacement, at no extra charge.

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