Help Tag: Premium

Why is my renewal price higher than last year?

There are a number of factors that influence your renewal premium. Your black box gives us detailed information about how you’ve driven over the past year and your renewal price is personalised based on this data. Claims are not the only thing that can negatively impact your premium – things like changing your address or car, and external factors like crime in your area, also influence the price.

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When will the first payment be taken if I’m on auto-renewal?

If you pay by direct debit, your first renewal payment will be taken within 10 working days after the renewal date. The following payments will be taken monthly on the same date for the remainder of your policy.

Please note that if you’ve made a change to your payment date during the policy year, your first renewal payment will continue in succession and might be sooner.

If you pay by credit or debit card, the payment will be collected 3 days before your policy is due for renewal.

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Does my driving score affect my renewal premium?

Yes – after the initial 3 months you will receive a rating for every journey as well as an overall driving score.

Your driving score will be a significant factor when we calculate your renewal premium. If you have consistently driven ‘like a girl’ and earned monthly Reward Points, you could receive an additional discount when you renew.

We recommend that you visit Your Portal at least once a month to help you drive safely and receive the maximum score throughout the year.