Help Tag: Portal

What is my Portal?

Your Portal is your personal online space. It is where we show you the information gathered by the black box, including your drive like a girl score. It’s also where you can access your policy documents and any saved quotes.

Find out more about the Portal here.

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What do the coloured circles next to my journeys mean?

Pink is the best rating you can get – it means you have driven ‘like a girl’. In other words, you have avoided any harsh acceleration or braking and have kept to a sensible speed. Well done!

If you get a white dot this means the box hasn’t recorded enough miles for your journey to be rated. Don’t worry – this doesn’t affect your score.

If you get a blue dot this means you haven’t driven ‘like a girl’ – you may have had some harsh acceleration or braking or not always driven at a sensible speed. You should try and avoid blue dots if you want to get the maximum drive like a girl discount.
A black dot means you have had a dangerous journey. This may be because you have driven significantly over the speed limit or been very heavy on the accelerator or brakes. If you get any black dots we strongly advise you consider what specifically may have triggered this rating and avoid this driving behaviour in future.

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How do I use my Portal?

First you need to log in at www.drivelikeagirl.com/customer-portal/ using the email address and password you provided when you originally bought the policy. On the homepage you will be able to find all your driving information including your drive like a girl score. You should be able to see your score from about a month after the black box is fitted. If you click on each month you can also see a breakdown of all your individual journeys with a rating according to whether you ‘drive like a girl’ or not. The Your Insurance page is where you can find all your policy information including your policy documents which are available to view and print. This is also where you can change your email address and password. If you would like to change any of your other details please call us on 0330 022 0200.

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Why will my Portal not load?

This may be because cookies are blocked in your browser. Cookies are small files stored on a computer’s hard drive and are generally harmless. They are used to recognise you so that you receive a more consistent website experience. Cookies can contain information about your preferences that allows a site to provide a more personal service. Drive like a girl will not track or collect any personally identifiable information of site visitors. We will not match any data gathered from our site with any personally identifying information from any other source. We will not associate your IP address with any other data held by any third party. If you prefer that drive like a girl do not collect data by using cookies, you can disable this function within your browser settings. However, if you do this you may not be able to use the full functionality of the drive like a girl site, including customisation of the web content to reflect your personal usage. If you want to remove cookies that are installed on your computer, you should refer to the instructions for your browser and/or operating system to locate the file or directory that stores cookies.

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