Help Tag: Miles

How do I buy Top Up Miles?

You can buy Top Up Miles in Your Portal. The price of your Top Up Miles depends on your premium – this is called your cost per mile rate and it was set when you took out your policy, changed your details, or when you renewed.

You can buy Top Up Miles online in bundles of 250, 500, 1,000 or 2,000 miles at any time during your policy. Alternatively, you can buy a set amount of miles by calling us on 0330 022 1000.

Unused Policy Miles cannot be refunded but any remaining Top Up Miles will roll over to the following year when you renew.

What are Reward Points?

Reward Points are rewards you can earn for driving safely. If you drive responsibly, you can earn up to 100 Reward Points each month. You’ll be able to exchange your Reward Points for Top Up Miles or retail vouchers. They also help us work out your renewal premium.

The safety factors we consider include speed, time of day, smooth driving, taking breaks on long journeys and the types of roads you drive on.

Reward Points are awarded at a monthly basis and will appear in Your Portal, with an individual score for each safety factor, 7 days after the policy month has ended.