Help Tag: Fees

Do I have to pay extra for misfueling cover?

No – misfueling cover is included in drive like a girl policies.

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Do I have to pay for the black box?

The cost of the black box and the box fitting is included in your premium.

However, if your policy is cancelled and a black box has already been fitted to your car, or had been fitted to a car you previously insured with us, you will have to pay a cancellation fee of £80. Fees will be subject to Insurance Premium Tax where applicable.

Will I have to pay for the box if I do not renew my policy at the end of the first year?

No – you will not have to pay any extra towards the cost of the black box if you do not renew your policy at the end of your first year of cover.

However, if your policy is cancelled and a black box has already been fitted to your car, or had been fitted to a car you previously insured with us, the cancellation fee will be £80. Fees will be subject to Insurance Premium Tax where applicable.

Are there any late payment fees?

As stated in your Credit Agreement, PCL will charge you £27.50 each time you miss a payment or a Direct Debit is returned from your bank for any reason. Please note that this figure is subject to change.

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Can I pay off the balance after I have started my monthly payments and is there a fee?

Yes, you can pay off the balance if you have more than one payment remaining. There is no charge, unless you use a credit card in which case there will be a £2.50 charge. Please call Customer Service on 0330 022 0200 and we can put you through to Premium Credit Ltd – the company that provides your instalment agreement. Alternatively if you would like to contact Premium Credit directly please click here for their contact details.

Is there a cooling off period?

You have the right to cancel your private car insurance policy at any time. If you or we cancel your private car insurance policy at any time we will charge you on a proportionate basis for the period of cover you have received. If your policy is cancelled and an black box has not been fitted to your car, the cancellation fee will be £30. If your policy is cancelled and an black box has already been fitted to your car, or had been fitted to a car you previously insured with us, the cancellation fee will be £80. These fees will be subject to Insurance Premium Tax where applicable.

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How much is the cancellation fee?

If you or we cancel your private car insurance policy at any time we will charge you on a proportionate basis for the period of cover you have received. If your policy is cancelled and a black box has not been fitted to your car, the cancellation fee will be £30. If your policy is cancelled and a black box has already been fitted to your car, or had been fitted to a car you previously insured with us, the cancellation fee will be £80. These fees will be subject to Insurance Premium Tax where applicable.

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Are there any administration fees for mid-term adjustments?

If your policy or renewal start date is on or after 15/09/14, the following fees will apply for mid-term adjustments:

  • £90 if you change your car
  • £25 if you change your address, or add/remove a driver to/from your policy

If your policy start date is before 15/09/14, there are no fees for mid-term adjustments. Only the cancellation fees will apply. These will be subject to Insurance Premium Tax.

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