You can find details of applicable excesses in your Policy Schedule that you will need to pay in the event of a claim for damage to your car.
If you are not at fault and you report the incident to us quickly, you may not have to pay any excess.
We won’t apply your policy excess to a claim for medical expenses, personal belongings, nor when your car is being used by the motor trade or in the custody or control of valet parking.
If you need to make a claim or require any further assistance, please call our Claims team on 0330 022 0123.