Help Tag: Discount

How do I get proof of my No Claim Discount (also known as No Claims Bonus) after my policy ends?

Your proof of No Claim Discount will automatically be produced within 48 hours of your policy cancellation or renewal date and will be sent to the email address we have recorded against your policy.  If after 48 hours you still have not received it, please request this by emailing ncd@drivelikeagirl.com

What should I do if I do not agree with the discount offered when I get a quote?

Please call us on 0330 022 0200 and we’ll talk through the quote with you. The maximum available discount is unique to each policy and is calculated using the information you give us when you get a quote – this includes your age, car and driving experience.

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If I have Pass Plus will I get a discount?

Yes – we do give a discount for Pass Plus. Just select Pass Plus on the ‘Do you have any additional driving qualifications?’ question of the online quote form, or indicate that you have Pass Plus to the Customer Service advisor if you purchase over the phone. Please note: you will need to provide us with a copy of your Pass Plus Certificate.

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Do I need to send proof of my No Claim Discount (NCD)?

Yes. We have calculated your premium based on the No Claim Discount you stated you have acquired through previous insurance policies and we need to see proof that you are entitled to this discount. Sending us a copy of your renewal notice is fine. You can also usually request your previous insurer to supply a proof of No Claim Discount.  If you can’t prove that you’re entitled to this No Claim Discount when we ask you to, we reserve the right to adjust your premium, or cancel your policy accordingly.

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Do you accept No Claim Discounts that are already being used for other policies?

No – when you declare your No Claim Discount it must not be currently used to insure another vehicle.

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Do you accept No Claim Discounts earned while outside of the UK?

No – we do not accept No Claim Discounts earned outside of the UK.

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What is No Claim Discount (NCD)?

No Claim Discount is a discount on your premium based on the number of consecutive complete years you have driven without making a claim. For more information, please see your Private Car Policy Document which you can find in Your Portal.

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