Help Tag: Cover

Am I covered to drive other cars?

No – our policies don’t cover you to drive other cars, other than a courtesy car provided to you under the approved repairer scheme, if your car is damaged following an insured loss. Full details of your cover can be found in your Car Insurance Schedule in Your Portal.

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What is Courtesy Car Cover Plus?

Courtesy Car Cover Plus, administered by Brit Syndicates Ltd, provides a courtesy car for up to 21 days if your car is declared a total loss following an accident that was your fault, or as a result of fire, lightning, flood, vandalism, explosion, theft or attempted theft. For all other instances, a courtesy car is provided under the terms of your policy when a claim is made.

To receive the courtesy car hire you must meet the following criteria: you must be able to produce a current full valid driving licence which has been continuously in force for six months, and you must not work as an entertainer or professional sportsperson.

If you don’t qualify for a courtesy car because you don’t meet the above criteria, or a courtesy car is not available, you will receive up to £250 towards reasonable and necessary alternative transport costs where you’re able to provide official receipts.

Courtesy Car Cover Plus also includes:

  • Cover for legal costs and expenses up to £50,000 if you are prosecuted for a motoring offence
  • Cover for legal costs and expenses up to £50,000 if you are a victim of vehicle number-plate cloning
  • Identity theft advice and assistance
  • Access to legal, tax and counselling helplines
  • Access to a consumer legal services website

You can add Courtesy Car Cover Plus at the start of your policy or at renewal. Unfortunately, you are unable to add it mid-way through the term of your policy.

What is Uninsured Loss Protection?

Uninsured Loss Protection (provided by ARAG Plc) – Available on policies with a start date up to & including 30th November 2021.

This means we will cover legal expenses up to £100,000 to reclaim losses, not covered by your policy, from someone who has caused an accident resulting in your injury or damage to your car. The third party must be identifiable for us to reclaim.

If you choose to make a legal costs claim, our provider will appoint a solicitor, or one of their agents, to handle your case and seek compensation and claim back losses like your excess for you. Please note that this applies if there is a reasonable chance of the case being successful.

Can other people drive my car?

Only if:

  • They are a named driver on your policy, or
  • Their own insurance policy includes cover for driving other cars.

If someone, who is not a named driver on your policy has an accident while driving your car, they will need to claim on their own insurance policy.

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What breakdown cover do you offer?

We offer 3 levels of breakdown cover – National Cover, National Plus Doorstep, and National Plus Doorstep & European. You can see the full policy wording when you get a quote online.

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When can I buy breakdown cover?

You can buy breakdown cover when you first buy your policy or when you renew.

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How do I buy breakdown cover?

You can add breakdown cover by selecting it as part of the Extras when you buy your policy – you can do this either online at www.drivelikeagirl.com or by phone on 0330 022 0200.

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Who provides the breakdown cover?

Our breakdown cover is provided by Intana Assistance.

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If I make a handbag cover claim will I have to pay an excess?

No, your excess does not apply to handbag cover.

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What is misfueling cover?

Misfueling cover is included in drive like a girl policies – it means we will pay up to £250 to clean the fuel system and other associated parts of your car if it is filled with the wrong fuel.