Help Tag: Claim

If I make a misfueling cover claim will I have to pay an excess?

No, your excess does not apply to misfueling cover.

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How do I get proof of my No Claim Discount (also known as No Claims Bonus) after my policy ends?

Your proof of No Claim Discount will automatically be produced within 48 hours of your policy cancellation or renewal date and will be sent to the email address we have recorded against your policy.  If after 48 hours you still have not received it, please request this by emailing ncd@drivelikeagirl.com

Do I need to send proof of my No Claim Discount (NCD)?

Yes. We have calculated your premium based on the No Claim Discount you stated you have acquired through previous insurance policies and we need to see proof that you are entitled to this discount. Sending us a copy of your renewal notice is fine. You can also usually request your previous insurer to supply a proof of No Claim Discount.  If you can’t prove that you’re entitled to this No Claim Discount when we ask you to, we reserve the right to adjust your premium, or cancel your policy accordingly.

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