Our Claims team is here to help you 24 hours a day, 365 days a year. To make a claim, call us on 0330 022 0123 – please save this number on your phone so that it’s easy for you to reach us when necessary.
All incidents, no matter how small, need to be reported immediately. If you’re not at fault, reporting your claim quickly may allow us to deal with your claim without applying an excess or affecting your no claims discount.
To make a claim, please call us on 0330 022 0123 as soon as possible after the incident, and we will guide you through the process. Please save this number on your phone.
You can find details of applicable excesses in your Policy Schedule that you will need to pay in the event of a claim for damage to your car.
If you are not at fault and you report the incident to us quickly, you may not have to pay any excess.
We won’t apply your policy excess to a claim for medical expenses, personal belongings, nor when your car is being used by the motor trade or in the custody or control of valet parking.
If you need to make a claim or require any further assistance, please call our Claims team on 0330 022 0123.
Call our approved windscreen repairer, Auto Windscreens, on 0330 022 9449. They will arrange to either repair or replace the windscreen at your convenience.
Hopefully, your car will be recovered undamaged. If your car is recovered but damaged, or not recovered at all, please call our Claims team on 0330 022 0123 and we’ll help you with your claim.
Your proof of No Claim Discount will automatically be produced within 48 hours of your policy ending and will be sent to the email address we have recorded against your policy. If after 48 hours you have not received it, please request this by emailing ncd@drivelikeagirl.com.
No, your excess does not apply to misfueling cover.
