Help Category: The in-tele-box

Will I be penalised for bad driving?

At drive like a girl we encourage and reward safe driving – if you ‘drive like a girl’ you could earn money back after 3 months. While we will not fine you or increase your premium if you drive dangerously, please be aware that this could prevent you from getting a drive like a girl discount and may mean that you are not entitled to a further premium reduction when you renew.

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What happens if I don’t agree with the data produced?

Please contact us by sending an email to service@drivelikeagirl.com, or by calling 0330 022 0200 and we will be happy to discuss this with you. You can see all your driving information, including your drive like a girl score and your ratings for individual journeys, by logging into Your Portal.

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What happens if a tracking device is already fitted?

That’s fine – it can remain in place. If necessary we can fit the in-tele-box somewhere else within your car.

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Who fits the in-tele-box?

The in-tele-box is fitted by a trained engineer from our partner company, RS Fleet Installations.

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Do I have to be there when the box is fitted?

No, as long as someone is able to give the fitter access to your car that is fine.

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I live in Northern Ireland – can I take out a policy?

Unfortunately not – our policies require that an in-tele-box is fitted to your car, which can be done anywhere in mainland Britain, but not as yet in Northern Ireland, the Channel Islands, the Isle of Man, the Isle of Wight or the Scottish Islands.

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After I’ve bought a policy can I drive straight away?

Yes you are insured from the moment the policy starts and you do not have to wait for the box to be fitted. However you must have a box fitted within 14 days of purchasing the policy, otherwise your policy will be cancelled.

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Does the box have to be fitted at the same address as the one registered on my policy?

No – the box can be fitted at a place of your choosing throughout the UK (except Northern Ireland, the Channel Islands, the Isle of Man, the Isle of Wight and the Scottish Islands). It needs to be a safe place for the fitter to work, but a relatively quiet road or open-air car park will normally be suitable.

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What should I do if my car won’t start after my box has been fitted?

Please call the installations team on 0121 332 1220.

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Are there any other benefits to having an in-tele-box?

The in-tele-box has a built in theft tracking device that allows us to try to locate your car quickly in the event of it being stolen. It can also alert us if data indicates a possible accident – if we think it is appropriate we may then try to contact the emergency services.

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