Contact us


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Get a quote or renew your policy

0330 022 0200
Mon-Fri: 8am-9pm
Sat and Sun: 9am-5pm

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Customer Service

0330 022 0200
Mon-Fri: 8am-9pm
Sat and Sun: 9am-5pm

Customer Service
Drive like a girl
PO Box 1308
NE12 2BF

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Make a new claim

0330 022 0123
24 hours a day, every day

Discuss an existing claim

0330 022 0123
Mon-Fri: 8am-6pm


Open for easter as usual

We're open as normal over the Easter weekend.

Calls to 03 numbers cost the same as calls to numbers starting 01 or 02.

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Press and media

If you would like to contact our PR representatives or view our news releases, visit the press page.


Email for all marketing queries.

Other useful numbers

Uninsured Loss Protection - For Uninsured Loss Protection claims please contact our main claims helpline
0330 022 0123

Auto Windscreens - For windscreen and glass damage claims
0330 022 9449

in-tele-box installations - If you need to make an appointment to have an in-tele-box fitted to your car
0800 781 0988

Intana - If you have a Road Rescue policy and require Emergency breakdown assistance
0844 338 5622

Key Protect - If you need to make a claim under your Key Protect Policy
0871 230 1213

Premium Credit Ltd - If you have any queries regarding your Premium Credit agreement or direct debits
0844 736 9836

Premium Credit Limited
Premium Credit House
60 East Street
KT17 1HB