Contact us

Call us

Sales Enquiries - 0330 022 0200
Customer Service - 0330 022 0200
Claims Line - 0330 022 0123

Opening hours

Monday to Friday - 8am to 9pm
Saturday and Sunday - 9am to 5pm

Write to us

Customer Services
Drive like a girl
PO Box 1308
NE12 2BF


Already a policyholder?

Login to Your Portal and click Live Chat to ask a question or change your details during opening hours

Alternatively call us on 0330 022 0200


Press and media

If you would like to contact our PR representatives or view our news releases, click here to visit the press page.


Please email for all marketing queries.

Other useful numbers

  • Auto Windscreens - 0330 022 9449
    for windscreen and glass damage claims
  • In-tele-box Installations - 0800 781 0988
    if you need to make an appointment to have an in-tele-box fitted to your car
  • Aria Assistance - 0844 338 5622
    if you have a Road Rescue policy and require Emergency breakdown assistance
  • Key Protect - 0871 230 1213
    if you need to make a claim under your Key Protect Cover
  • Premium Credit Ltd - 0844 736 9836
    if you have any queries regarding your Premium Credit agreement or direct debits

Or write to Premium Credit Limited:

Premium Credit Limited
Premium Credit House
60 East Street
KT17 1HB